It is my firm belief that
among all values of a true leader, courage is the essential and the most
important value. This is a value which
makes other values happen. Courage is the touchstone of leadership.
Courage becomes hope and faith on one side
and love on other side. The three Christian virtues of hope, faith and
love are united in courage. Leading transformation needs courage and risk
taking and over coming fear.
We must be the change we
wish to see in the world"- Gandhi. Provide personal example. Throw your
full weight on the side of change. You must wear your heart on sleeve so that
all can see who you are, where you are coming from and where you are going.
Never ask others to do what you are not
willing to do yourself. Good example
gives you the only real influence over others that you are likely to
have. It also gives you the moral authority to ask for sacrifice.
If
you do not motivate others by example, it amounts to manipulation. Good example is self- effacing. It does
not draw attention to it self.
Leadership capacity
involves
1-
Freedom of Self.
2-
Courage , confidence and Fearlessness.
3-
Competence.
4-
Integrity &
conscience.
5- Non-attachment /unconditional love
In a transformation, change is in all
senses and directions. There is
physical/economic change, mental and emotional change and spiritual change. In
other words you have changes in
1- Hierarchy
2-
Structure
3-
Processes
4-
Systems
5- People and beliefs
Tools for transformation
(1) Cross-functional
teams and collective leadership.
Breaking
down of departmental barriers and empowerment of teams. (A cultural change)
(2) Development
of leadership Capacity throughout the organization by:
(i)
Providing freedom for action
(ii)
Instilling confidence through discussion.
(iii) Providing skills and competence through training &
workshop.
(iv)
Providing resources for change (A cultural change)
(3) Change & monitoring of processes through ISO 9001:2000
standards. These standards represent international consensus to monitor in the
best possible way those processes which influence quality & enhance
customer satisfaction & performance. (A cultural transformation).ISO results in simplification, decentralization and consumer
processes and gives continual improvement.
4.
HRD issues gain priorities.
Quick redressal of employee
grievances builds self-esteem & energy of employees.
5.
Involvement of all employees
Employees are given meaningful work & active
participation in change. It releases their energy for organizational purpose.
Job mastery experiences release energy. Assign jobs according to abilities
& skills.
6.
Internal Transparency
When employees do not know what is happening, they withhold
their energy from organizational activities.
7.
Openness & accessibility
Ideas of (ownership) by all are incorporated into vision
mission & transformation process, at every stage.
8.
Change in attitude of Employees
Two ways
(i)
Presentation of analysis.
(ii) Arousal of emotions. Coercion can not produce change agents.
Repeated affirmation is essential.
9.
Change in design of products
Designs have to be in accordance with cultural values aesthetics,
desires & needs of consumers. Designs must be changed creating an emotional
relationship with people.
10. Other Supports
(i)
Rituals, ceremonies, music, poetry & songs.
(ii)
Active participation in community programs
(iii)
Listen to role models & get emotional
support.
(iv) Appreciate others.
(v)
Apply Stress Reduction techniques.
(vi) Participate in personalized management development programmes
I am only one
But still I am One
I can not do everything
But still I can do something
And because I can not do everything
I will not refuse to do
The something that I can do
Edward
Everett
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